Bureau of Prisons

The purpose of the project is to provide learners with personalized and sequenced learning assets at their learning and performance point of need. To achieve this objective, we are designing and developing e-Learning courses that support the BOP’s mission at a high standard of excellence.

The courseware is designed with an eye toward providing innovation, dynamic team leadership and a positive support for its mission and organizational change as exampled by identifying useful new and emerging e-Learning technologies and to potentially combine, renew and/or replace outmoded or obsolete tools and technologies.

Courses are developed to include various support media, including narration, graphics, video, simple animation and simulation, knowledge checks, and chapter assessments. While each course is programmed using BOP-supplied Saba courseware templates, C² customizes design strategies to meet the specific needs of the subject matter.

While each course is programmed using BOP-supplied Saba courseware templates, C² customizes design strategies to meet the specific needs of the subject matter. For example:
• The purpose of the Managing Female Offenders was two-fold: teach appropriate correctional management strategies and help staff better appreciate the unique needs and behaviors of female offenders. To meet the latter goal, the course includes video interviews with inmates and staff to capture inmates’ real-life experiences related to their incarceration as well as experiences, best practices, and lessons learned from staff who work at female institutions.
• The goal of the Staff Mentoring Program course is to foster employee development, career enhancement and equal opportunity. To encourage employee involvement in the program, the course includes real life success stories from past mentors and protégés reflecting on how the program helped them and others advance their careers.
• The Correctional Services Cross Development course is intended to introduce employees to the functions of the Correctional Services Department at BOP institutions and includes instruction about correctional staff management, physical and operational security, and inmate discipline. It is important for employees at institutions to have a basic understanding of each of these areas for the safety of the institution and its staff and inmates, even if they do not work in corrections. Because many Correctional Services practices vary significantly depending on the facilities, security level, and types of inmates, the course includes an “Explore Your Institution” assignment in each lesson that encourages participants to interview staff to learn about the specific practices of their facilities.

Due to the success of the project, our partnership with BOP has grown from an initial award of 3 cross-development course conversions totaling $159,151 to 10 cross-development conversions plus an additional 20 classroom course conversions or new course development initiatives to include multiple departments within BOP and their sister agency, the National Institute of Corrections (NIC).

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